Commitment of Products & Services for JL
Thank you for your purchase of JL product, in order to ensure us provide the best service for all clients, please kindly find the warranty issues as below:
Before clients to buying our product, our company's technician had response to provide the suitable model, test workpiece, installation guidance and debugging service for customer, and ensure customer to get correct choice and easy of use for JL product.
1) Main power supply (included a variety of circuit board) : one-year warranty by free of charge.
2) Transformer : Primary coil, secondary coil, Internal high-pressure pipes: one-year warranty by free of charge.
3) Chassis, Induction heater, high-frequency output line, foot switch, fillers and other random accessories, they are not in the scope of free warranty
4) In order to protect your profit, please send the warranty card when your machine are under the scope of warranty.
2. According to the nation regulation. we will excluded the following scope of services, and need charge the fees and labor costs.
1) Have not according to the manual to use
2) The client have contact with non-JL maintain person to repair the machine, or replace, overhaul by themself. or no purchase voucher when the machine went wrong.
3) Due to the installation, movement by human error
4) Due to the accidents (such as fire, flood, earthquake, lightning strike accidents. etc).
5) Over the warranty period. We need charge corresponding repair cost, actual freight cost, collect some of the cost of replacement parts, meanwhile customer need keep the number of the equipment in order to check the ex-factory date, if it replacement parts, meanwhile customer need keep the number of the equipment in order to check the ex-factory date.
3. Return & Replacement Service
If the selection of equipment or component failures caused by equipment does not match the normal working hours. customers could base on the voucher to enjoyment of return & replacement w